The Divine Connection Foundation Commitment to Privacy
In keeping with our commitment in customer privacy protection, the Divine Connection Foundation is actively involved with initiatives to preserve customer privacy rights on the World Wide Web and in all aspects of electronic commerce. The Divine Connection Foundation Customer Internet Privacy Statement applies these Principles to our online customers and defines our commitment to protecting their privacy.
1. Privacy Policy:
DIVINE CONNECTION FOUNDATION (hereafter referred to as ‘DCF, ‘us’, ‘we’) is committed to safeguarding the privacy of individuals whose personal data is collected and processed by DCF.
This Privacy Policy, is intended to inform you on how we gather, define, and use personal data that you provide to the Institute when you use any of websites and services offered by DCF.
This Privacy Policy will primarily help you understand:
The nature of information we collect from you
The sources from where your information is collected (Including the cases where personal data is not directly collected from you)
The purpose of collecting your information
The manner in which your information is collected, stored, used and processed
The rights that can be exercised by you
We do not sell or trade your personal data or personally identifiable information; however, we may share the same with third parties who assist us in conducting our objectives, operating our website, or servicing you, so long as those parties agree to keep this information confidential.
This Policy applies to all subscribers, visitors and other individuals who provide their personal data to the Foundation (hereinafter referred to as “Data Subject(s)”).
2. What Personal Data is collected?
Personal data you provide directly:
When you use certain functions provided by the Website, such as when you register for certain services, access or features, we may ask you to provide certain personal data, which primarily consists of:
A. Personal data: We may collect your personal data elements which may include but is not limited to your name, contact details, postal address, email address, gender, age, date of birth, username and password.
B. Sensitive Personal Data
We may collect and process data concerning health which may constitute as sensitive personal data under the governing privacy legislation with respect to the product and services provided by us.
We may also collect and process financial information which may constitute as sensitive personal data under the governing privacy legislation at time of purchase of product/service and/or online payment;
Personal data that is automatically collected when you visit the Website:
When you download and visit the website, certain personal data may be collected automatically, which includes:
Your computer’s Internet Protocol (IP) Address,
Your browser type and operating system,
Web pages and links you visit, advertisements you view
Your bandwidth speed and information about the about the software programs that are installed on your computer,
Standard server log information
Personal data that we collect from other sources:
We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.
Data collected from cookies and similar technologies:
This website uses cookies and/or similar technologies to collect such information including IP addresses as may assist in personalize and enhance the browsing experience for the visitor, analyze behavior, administer the website, track users’ movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.
Please refer to the Cookie Policy for more details.
3. How we use the Personal Data
General:
We may use the information collected from you for enrolment, to provide a service, to provide customized content and make recommendations based on your past activities on our Website. We may also use your personal details to send statements, payment reminders, newsletters, brochures etc.
Advertisements:
We believe in being open, honest and transparent with our subscribers and associates and want you to feel comfortable about your decision to give us your personal information and how we use it.
DCF may use your information to provide you with updates, sending newsletters and other communications about existing and/or new programmed by post, email, telephone, in-device messaging and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under applicable law.
You can change your mind at any time, and it is quick and easy to let us know that you no longer want to hear from us by contacting us at connect@divineconnection.com
Statistics and Research:
DCF may use your information to create user group profiles or segment data and to otherwise create anonymous, aggregated statistics about the use of our programs, which we may share with third parties and/or make available to the public.
Product/Services Improvement:
DCF may use your information to improve and enhance existing DCF functioning, develop new offerings, recommendations, advertisements and other communications, and learn more about individuals’ preferences in general.
Further, we may use information provided by you to deal with enquiries and complaints made; to keep our website and other systems secure and to prevent fraud.
Other Purposes:
DCF may use your personal data, as we believe to be necessary or appropriate:
under applicable law, including laws outside your state or country of residence;
to comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity;
to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence;
to enforce our terms and conditions;
to protect our operations, assets, or interests or those of any of our affiliates;
to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and
to allow us to pursue available remedies or limit the damages that we may sustain
Change of Purpose
We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis, which allows DCF to do so.
Please note that in certain circumstances, we may process your personal data without knowledge or consent, in compliance with the applicable legal and regulatory requirements.
Please note that if you wish to opt-out of any such processing activities for purposes other than the original purpose, you can reach out to us by writing to us at connect@divineconnection.com
To Whom we disclose Personal Data
To any of our employees, officers, insurers, professional advisers, agents, partners, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy and for the purpose of providing services to you.
To our third-party service providers who provide services such as website hosting and webinars. The information we provide to third parties service providers is subject to confidentiality obligations and is intended to be used solely for the purpose(s) permitted thereby.
We may employ third party entities and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to DCF, not to disclose or use it for other purposes. All of our approved third-party providers go through an extensive data protection compliance vetting process before being selected as a third party provider and are bound by all relevant data privacy laws, terms of confidentiality, and this Privacy Policy.
If you choose to use the Website, you will be asked to confirm acceptance of DCF’s Privacy Policy.
There may be instances when we disclose your information to other parties to comply with the law or respond to compulsory legal process or to verify or enforce compliance with the policies governing our Services or to protect the rights, property, or safety of DCF, or any of our respective affiliates or business partners.
Your Rights
We offer a variety of choices about how we use your information. You can make choices about whether to receive promotional communications from us by following the unsubscribe instructions included in the communication. In addition, you can also generally make choices in your settings, or by visiting relevant links.
For data subjects in the EU who are subject to the GDPR’s provisions, you have the following rights with respect to the personal data that we hold and process about you:
i) Right to Be Informed
ii) Right to Access
iii) Right to Correction (“Rectification”)
iv) Right to Erasure (Right to Be Forgotten)
v) Right to Restriction of Processing
vi) Right to Data Portability
vii) Right to Object to Processing
viii) Right to Not Be Subject to Automated Decision Making
You can make a request by directly writing to us at connect@divineconnection.com
For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. The Foundation will act on all data subject requests received without undue delay and respond within the stipulated timelines prescribed by regulations, post completion of necessary verification checks.
Discrepancies and grievances
Any discrepancies or grievances will be addressed in a timely manner and expeditiously within 30 days from the date of receipt of the grievance by DCF. If you have any such grievances, please write to us at connect@divineconnection.com and we will attempt to resolve your issues in a timely manner.
Unsubscribe Policy
If at any time you require us to cease processing your personal data, you may write to us (contact details at the bottom of the page). By following the appropriate directions, your record will be marked as “do not contact”, and you will no longer receive communications from DCF.
Please note that we may need to retain certain personal data for as long as your account is active or as needed to provide you services, for recordkeeping purposes and/or to complete any undertaking that you began prior to requesting a change or deletion. There may also be residual information, which may be subject to a legal hold or subject to certain sectoral or regulatory retention requirements that will remain within our databases and other records, which will not be removed.
Security and Retention
We will only retain your data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will destroy the personal data in a secure manner post retention period as per our internal data retention and destruction policy
The security of your personal data is of great importance to us. We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the services to ensure the protection of your personal data processed by us, which include but are not limited to the following:
Comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business are available.
Security measures deployed to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include secure socket layers, firewalls and encryption, internal reviews of our data collection, storage and processing practices, as well as physical security measures to guard against unauthorized access to systems.
If we retain personal data on our systems, we restrict access to personal data to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Website and Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations
In the event of an information security/privacy breach, DCF or a competent and duly authorized person having knowledge of and in possession of information relating to such security breach shall be prepared to demonstrate, as and when called upon to do so by the regulatory agency created under the applicable law, that the Institute has taken all bonafide measures and have implemented security control measures in accordance with the DCF documented information security programme and information security policies together with standards and codes of best practices in letter and spirit.
Such policies, standard or the codes of best practices have been certified or audited on a regular basis by entities by an independent auditor
However, please note that although we take reasonable steps to protect your personal data, no website, Internet transmission, computer system or wireless connection is completely secure. Where we have given you (or where you have chosen) a password that enables you to access all or certain parts of our website, you are responsible for keeping this password confidential. We strongly suggest that you do not share your passwords with anyone.
Cookies: Divine Connection uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. Blocking and disabling cookies and similar technologies Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all
of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information
Changes to this Document
We may update this Privacy & Cookie Policy at any time to reflect changes in our practices and service offerings. If we modify this Privacy & Cookie Policy, we will update the date on which the new policy will be effective. We will notify you of any material changes in the way we treat your information by placing a prominent notice on our website.
Questions, Comments and Information
If you have any questions about the DCF Privacy & Cookie Privacy, do send us an email at connect@divineconnection.com
Changes To Our Privacy Policy:
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account. Third-Party Services We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third-Party Services").You acknowledge and agree that Divine Connection shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Divine Connection does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
Facebook Pixel Facebook: pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy Tracking Technologies-Google Maps API Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few. Google Maps API may collect information from You and from Your Device for security purposes. Google Maps API collects information that is held in accordance with its Privacy Policy-Cookies
We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.
-Local Storage Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
-Sessions Divine Connection uses "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser. Information about General Data Protection Regulation (GDPR)We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data. The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:-Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
-Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
-Personal data should be held no longer than necessary to fulfil its purpose.
-People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At Divine Connection we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation. Individual Data Subject's Rights -Data Access, Portability and Deletion. We are committed to helping our customers meet the data subject rights requirements of GDPR. Divine Connection processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self-service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.
California Residents.
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above. We are also required to communicate information about rights California residents have under California law.
You may exercise the following rights:
-Right to Know and Access.
You may submit a verifiable request for information regarding the:
(1) categories of Personal Information we collect, use, or share;
(2) purposes for which categories of Personal Information are collected or used by us;
(3) categories of sources from which we collect Personal Information; and
(4) specific pieces of Personal Information we have collected about you.-Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
-Right to Delete.
You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
-Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users.
For more information about these rights, please contact us. Contact Us Don't hesitate to contact us if you have any questions.-Via Email: connect@divineconnection.com-Via Phone Number: +91 22 2581 2345 -Via this Link: www.divineconnection.com
